Towards a practical inclusive design approach

This conference paper proposes a practical approach for reducing exclusion by linking user capabilities, product demands and iterative design activity. Its EDI contribution is the translation of inclusive intentions into a process that designers and engineers can use during development. The work challenges the assumption of a standard user and highlights how sensory, cognitive and physical demands can create barriers. This is important because inclusion often fails not at the level of values but at the level of workflow: teams need concrete ways to identify exclusions and revise designs. The paper is historically significant in the development of inclusive-design methods and remains useful for understanding the roots of capability-based evaluation, while later work broadens its scope toward intersectionality and power.