We Are Not Users: Dialogues, Diversity, and Design

The book challenges design practices that reduce people to abstract user categories and instead presents designing as an ongoing dialogue shaped by context, relationships and multiple forms of knowledge. Its EDI contribution is particularly relevant to representation and participation: inclusion requires recognising people as actors with perspectives and agency rather than merely as recipients of designed outcomes. The work supports systemic and participatory approaches while providing a broader conceptual critique of how design frames diversity.