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Although not a design publication, the book provides evidence that can inform EDI-oriented design processes concerned with prejudice, social identity, intergroup relations and behaviour change. Its value for design is therefore translational rather than disciplinary: it offers theories and intervention evidence that can help designers interpret social dynamics around participation, services and community change. The source should be used as an interdisciplinary foundation rather than represented as a design-method text.

Respectful and non‑discriminatory content

Yes

Original or properly referenced materials

Yes

Contributor responsibility accepted

Yes

Field

Service design, Social design

Themes

Behavioural sciences, Education, Organisational studies

Languages

English

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